Let’s talk about your technology

Whether you’re ready to get started, have a question, or are dealing with an active IT issue right now — KBCSI is reachable. When you call, you reach us directly.

Response within 1 business day — guaranteed
📞P1 emergencies answered 24/7
👨You reach a real KBCSI technician — not a call center
🏠Chicago-based — local support

📞 Main Phone

(773) 855-2155

Monday – Friday, 8:00 AM – 6:00 PM CT
Best for urgent issues and new inquiries

Call now

🚨 Emergency Line — 24/7

(773) 855-2155

For P1 emergencies only — active breaches, ransomware, full outages. Available 24/7. Save this number before you need it.

📧 Email

info@kbcsi.com

For non-urgent inquiries and proposals. We respond within one business day.

🕐 Support Hours

Monday – Friday8:00 AM – 6:00 PM CT
SaturdayBy arrangement
SundayBy arrangement
P1 Emergencies24 / 7
📍

1507 E 53rd St, Suite 217

Chicago, Illinois 60615
Hyde Park neighborhood
Serving all of Chicago and the greater metro area

Get directions →

Send us a message

Tell us about your business and what you’re looking for. We’ll get back to you within one business day — no obligation, no sales pressure.

We respond within one business day. Your information is never shared with third parties. For emergencies, call (773) 855-2155 directly.

Prefer to talk first?

Call us directly

(773) 855-2155

Monday – Friday, 8:00 AM – 6:00 PM CT

What happens next

What to expect after you reach out

No automated nurture sequences. No sales calls from people who don’t know your business. Just a straightforward conversation.

1

We review your message

A real KBCSI team member reads your inquiry before responding

Same business day

2

We respond personally

A personal response with specific thoughts on your situation and next steps

Within 1 business day

3

Discovery conversation

A 30-minute call to learn about your environment, goals, and what you need

Your schedule

4

Free assessment

We assess your current environment and present honest findings

No obligation

Common questions

Before you reach out

QI’m not a current client — can I still call you?

Absolutely. We welcome calls from prospective clients at any time during business hours. Tell us about your business and what you’re looking for — we’re happy to have an informal conversation before you commit to anything.

QWhat is a P1 emergency and when should I use the emergency line?

P1 emergencies are situations where your entire business is unable to operate or an active security incident is underway — complete network outage, ransomware, or active data breach. For single-user issues or non-urgent requests, please call during business hours.

QI have an existing IT provider — can you do a second-opinion assessment?

Yes — and we do this regularly. We offer free assessments regardless of whether you have an existing provider. We’ll give you an honest picture of your environment with no obligation to make a change.

QDo you offer on-site support in Chicago?

Yes. KBCSI provides on-site support throughout Chicago and the greater metro area. For cabling, hardware installation, and physical security projects, on-site work is standard.